What Resolvo HQ resolves
The highest-volume e-commerce tickets, handled end to end - not deflected to an FAQ. Resolvo HQ takes the real action and proves it, with guardrails you control.
Use case · Order tracking
Automate WISMO - resolve “where is my order?” in seconds
“Where is my order?” is the highest-volume, lowest-joy ticket in e-commerce. Resolvo HQ answers it instantly from the live order - no agent time, no copy-pasting tracking links.
Explore use case →Use case · Returns & refunds
Automate returns & refunds - safely
Refunds are high-volume and high-stakes: they move money. Resolvo HQ handles them end to end with the guardrails that make automating money movement safe.
Explore use case →Use case · Cancellations
Automate order cancellations - fast, with guardrails
Cancellation requests are urgent - every minute closer to fulfillment is a harder, costlier reversal. Resolvo HQ handles them instantly, safely, and with a full record.
Explore use case →